Identified - We have identified the issue and are working on a fix. If you are experiencing this please see the Github issue below for workarounds - https://github.com/OctopusDeploy/Issues/issues/10026
May 15, 2026 - 12:36 UTC
Octopus Cloud's uptime SLO is 99.99%. We publish our monthly uptime track record for the previous 12 months.
Octopus.com
Operational
Octopus Cloud
Degraded Performance
Control Center (billing.octopus.com)
Operational
Octopus GitHub App
Operational
Sign-in/Sign-up (octopus.com)
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 18, 2026
No incidents reported today.
May 17, 2026
No incidents reported.
May 16, 2026
No incidents reported.
May 15, 2026
Unresolved incident: Amazon ECS Service Steps fail with 'Container.image contains invalid characters' if using a container definition image package ID with a forward slash in it.
Resolved -
We have not observed any further issues in the West US 2 region so all Octopus Cloud instances in the West US 2 region are using dynamic workers in West US 2 once again.
May 7, 06:40 UTC
Update -
We are continuing to monitor for any further issues.
May 7, 00:51 UTC
Monitoring -
We have completed switching Octopus Cloud instances in the West US 2 region to use dynamic workers in our standby region (Central US). This should mitigate this issue for all customers.
We will update this incident when dynamic workers in West US 2 are stable and we have reverted all Cloud instances back to using workers in West US 2.
May 5, 13:43 UTC
Update -
We are in the process of switching Octopus Cloud instances in the West US 2 region to use dynamic workers in our standby region (Central US). Customers who have experienced leasing failures should retry their deployments or runbook runs.
May 5, 13:25 UTC
Identified -
We have observed issues provisioning Dynamic Workers in our West US 2 region. We are working on mitigations and monitoring. A small number of customers have experienced lease failures.
May 5, 13:18 UTC
