All Systems Operational
Octopus.com / OctopusId ? Operational
Octopus Cloud ? Operational
Cloud Control Center (billing.octopus.com) ? Operational
90 days ago
99.58 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Feb 7, 2023

No incidents reported today.

Feb 6, 2023

No incidents reported.

Feb 5, 2023

No incidents reported.

Feb 4, 2023

No incidents reported.

Feb 3, 2023

No incidents reported.

Feb 2, 2023
Completed - The scheduled maintenance is completed. If you are having issues connecting to any pages on octopus.com or signing into Octopus ID, please get in touch at support@octopus.com.
Feb 2, 23:01 UTC
Verifying - We are verifying the connectivity issues have been resolved.
Feb 2, 22:54 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 2, 22:30 UTC
Scheduled - We will be doing further testing and maintenance on Octopus.com and Octopus ID to attempt to resolve connectivity issues in certain regions.

We are expecting customers in certain regions to have intermittent issues connecting to the /docs, /blog and /signin pages.

As a workaround for /docs and /blog, change the url in the address bar from octopus.com to www.octopus.com. For example: https://octopus.com/docs should become https://www.octopus.com/docs

For /signin, you may be able to work around this by using a VPN to locate yourself in a different region (such as west USA)

Feb 2, 22:04 UTC
Feb 1, 2023
Completed - The scheduled maintenance has been completed.
Feb 1, 05:15 UTC
Verifying - We are verifying that the maintenance has been completed
Feb 1, 05:05 UTC
Update - We are still working with our hosting provider to fix the connectivity issues
Feb 1, 03:41 UTC
Update - We have identified the cause of the intermittent connectivity issues and are working with our hosting provider to resolve them.
Feb 1, 02:10 UTC
Update - We have identified that east USA may be having related connectivity issues. We have determined that this is related to our maintenance activities and will be resolved when the maintenance ends.
Feb 1, 01:42 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 1, 01:00 UTC
Scheduled - We will be performing some maintenance of octopus.com and Octopus ID to to resolve some DNS issues.

We are expecting customers in certain regions, specifically central USA and the UK to have intermittent issues connecting to the /docs, /blog and /signin pages.

As a workaround for /docs and /blog, change the url in the address bar from octopus.com to www.octopus.com. For example: https://octopus.com/docs should become https://www.octopus.com/docs

For /signin, you may be able to work around this by using a VPN to locate yourself in a different region (such as west USA)

Feb 1, 00:15 UTC
Jan 31, 2023

No incidents reported.

Jan 30, 2023

No incidents reported.

Jan 29, 2023

No incidents reported.

Jan 28, 2023

No incidents reported.

Jan 27, 2023

No incidents reported.

Jan 26, 2023
Postmortem - Read details
Feb 3, 05:26 UTC
Resolved - This incident has been resolved.
Jan 26, 15:44 UTC
Monitoring - Our upstream provider has applied a fix that should resolve this issue. We are continuing to monitor this on our side. If you are continuing to see 404 errors navigating to parts of Octopus.com (sign-in, documentation, blog etc.), please contact support@octopus.com
Jan 26, 15:07 UTC
Identified - Mitigations didn't hold.
We're back to investigating new options.

Signin / docs and blog are still impacted.

Jan 26, 12:38 UTC
Monitoring - **Advice**: go to www.octopus.com (your browser cache will be in your way), and try incognito/private browsing.

We are 302 redirecting from octopus.com to www.octopus.com and are seeing signs of improved availability for impacted systems /signin /docs /blog

Northcentral US may still experience a partial outage depending on how your traffic is routed. Most regions should be healthy or just experience some degraded performance.

The only impact to Octopus Cloud is the log in capabilities.

Jan 26, 11:07 UTC
Identified - We have identified a cause of this incident and are working to remediate.
Jan 26, 04:19 UTC
Update - We have escalated with our Cloud provider and are working with them to resolve. Further updates will be posted when they are available.
Jan 25, 22:59 UTC
Update - We are continuing to investigate and have escalated internally to specialist engineers for additional support. Further updates will be posted when they are available.
Jan 25, 21:36 UTC
Update - We currently believe that this is only affecting certain geographical locations and their related CDN endpoints. We are continuing to investigate and have engaged our CDN provider for further assistance/investigation. Further updates will be posted when they are available.
Jan 25, 18:32 UTC
Update - We are continuing to investigate this issue
Jan 25, 17:22 UTC
Investigating - We are currently investigating this issue.
Jan 25, 15:41 UTC
Jan 25, 2023
Postmortem - Read details
Feb 2, 04:10 UTC
Resolved - Resolved, no longer seeing impacts to customers.
Jan 25, 11:36 UTC
Monitoring - Azure has resolved their major network outage.
Jan 25, 11:01 UTC
Update - Azure status is reporting widespread networking impact and issues. We are impacted by Azure's availability now.
Jan 25, 08:40 UTC
Update - We are continuing to investigate this issue.
Jan 25, 08:39 UTC
Investigating - We have detected DNS and Azure issues, which are impacting our ability to monitor systems, and impacting customers using Octopus systems.
Jan 25, 08:18 UTC
Completed - The scheduled maintenance has been completed.
Jan 25, 02:41 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 25, 02:00 UTC
Scheduled - We will be performing a DNS update for Octopus.com and Octopus ID. As a result, the website and services may be intermittently unavailable.
Jan 25, 01:31 UTC
Jan 24, 2023
Resolved - This has been resolved
Jan 24, 02:26 UTC
Identified - To facilitate DNS changes Octopus Control center will be partially/completely unavailable for up to 30 minutes.

We apologise for any inconvenience this may cause.

Jan 24, 01:14 UTC