AWS Deployment Failures for Cloud Customers

Incident Report for Octopus Deploy

Update

We are aware of an issue affecting Octopus Cloud customers running deployments that interact with AWS, including EKS/Kubernetes targets and AWS health checks. Impacted customers may see authentication errors when running these deployments.

Our team is actively investigating and working to resolve the issue.

Workaround:
If you are affected, adding your AWS region as an environment variable in your script steps may resolve the issue:

export AWS_REGION=[REGION] for Bash
$env:AWS_REGION = "[REGION]" for Powershell

E.g
export AWS_REGION=ap-southeast-2
$env:AWS_REGION = "ap-southeast-2"

We apologise for the disruption and will share further updates as our investigation progresses. If you need help in the meantime, please contact us at support@octopus.com
Posted Apr 01, 2026 - 08:36 UTC

Investigating

We are aware of an issue affecting Octopus Cloud customers running deployments that interact with AWS, including EKS/Kubernetes targets and AWS health checks. Impacted customers may see authentication errors when running these deployments.

Our team is actively investigating and working to resolve the issue.

Workaround:
If you are affected, adding your AWS region as an environment variable in your script steps may resolve the issue:

export AWS_REGION= for Bash
$env:AWS_REGION = "" for Powershell

E.g
export AWS_REGION=ap-southeast-2
$env:AWS_REGION = "ap-southeast-2"

We apologise for the disruption and will share further updates as our investigation progresses. If you need help in the meantime, please contact us at support@octopus.com
Posted Apr 01, 2026 - 08:06 UTC
This incident affects: Octopus Cloud.