Some customer instances unavailable in West US region

Incident Report for Octopus Deploy

Resolved

This incident has been resolved.

Posted Jul 31, 2022 - 02:00 UTC

Monitoring

As of 11:30 AM 28 July 2022 (UTC), we observed the recovery of all affected Octopus Cloud instances and are continuing to monitor the situation.

Posted Jul 29, 2022 - 07:00 UTC

Identified

A number of customers continue to be affected. We are working with our cloud vendor to mitigate the issue.

Posted Jul 28, 2022 - 02:57 UTC

Monitoring

A vendor issue was affecting database connectivity for some customers. This has been mitigated, and we are monitoring the results.

Posted Jul 28, 2022 - 00:15 UTC

Investigating

We are currently investigating this issue

Posted Jul 27, 2022 - 23:17 UTC

This incident affected: Octopus Cloud.