Resolved -
Resolved.
Nov 25, 14:57 UTC
Update -
After monitoring the platform following our earlier mitigation, we can confirm that the issue has not resurfaced. OctopusID sign-in is functioning normally, and the incident has been resolved.
Nov 25, 14:56 UTC
Monitoring -
We have performed some changes that based on customer feedback, has mitigated this issue.
We are still monitoring to ensure this issue does not reoccur, but customers should be able to sign in via OctopusID again.
Nov 25, 14:00 UTC
Update -
We are currently investigating issues with cloud customers accessing their instance via OctopusID. For some customers, this issue seems to be auto resolving after around 5 minutes.
Whilst we are investigating the root cause, we recommend attempting to sign in whenever convenient incase you are able to access the instance.
Nov 25, 12:58 UTC
Investigating -
We are currently investigating issues with cloud customers accessing their instance via OctopusID. For some customers, this issue seems to be auto resolving after around 5 minutes.
Whilst we are investigating the root cause, we recommend attempting to sign in whenever convenient incase you are able to access the instance.
Nov 25, 12:34 UTC